JetBlue: Software failure caused delays at check-in desks



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It is unclear whether other airlines have also been affected by the outage, the last to hit the system in recent months.

"The systems are recovering after a global Saber outage that affected several airlines," said JetBlue's statement. "JetBlue customers may have longer lines in some airports this morning, and we apologize to our customers for the inconvenience."

Saber said in a statement that one of its suppliers had a network outage.

"One of our network providers, CenturyLink, had an internal network failure this morning, affecting a subset of our customers who are communicating with our systems through the CenturyLink network. and airlines are resuming their normal business for any inconvenience, "said Saber spokeswoman Jess Matthias.

The video posted on social media shows dozens of passengers lining up before 5 am at John F. Kennedy Airport in New York. A CNN reporter at LaGuardia Airport reported no problem.

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