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The patient’s skin was covered with Nazi tattoos, including a large swastika on his chest. Gravely ill by the time he arrived in the ambulance, the patient asked Nichols not to let him die.
The compassion and commitment to his patients that Nichols needs to do his job has waned during the pandemic, he told CNN’s John Berman in an appearance Friday on “New Day.”
While he is grateful for receiving the wake-up call, he worries about the mental health of his frontline colleagues who may not have been faced with the stress of the pandemic.
“I was struck by the impact this had on me, that I’ve never really faced that kind of hesitation before in my career,” he told CNN.
Work in one of the hardest hit states
When previous ethical dilemmas with patients arose, Nichols said he reserved judgment and focused on treating the patient to the best of his ability.
“With this patient, I really didn’t have a chance to talk to them,” he said. “All I had left was the impact that symbol had on me. It’s a symbol of hate. It challenged me a bit.”
He said he had reacted ambivalently in part due to the stress of the pandemic, which has put enormous pressure on health workers and facilities. PPE shortages and low capacity in intensive care units have made the challenge of keeping patients – and themselves – safe even more difficult for doctors like Nichols.
Although his interaction with the patient rocked him, Nichols said he was committed to providing the best care to any patient who needed it. His well of compassion has not dried up. But he hopes other healthcare workers will examine the extreme stress they have been under since the pandemic began in March, like him.
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