UBA unveils its Leo banking services, E-Chat – KBC

Leo's e-mail system allows existing customers to complete transactions such as mini statement requests, funds transfer, time-of-air reloading and balance verification while allowing users to Facebook to open bank accounts via Messenger Emeke Iweriebora, executive director of the UBA group, said that this would allow the bank to increase its banking transactions compared to the current 80% while saving on costs. management of physical branches, while denying any plans to lay off

"Technology remains at the heart of UBA's business strategy and we strive to offer our customers innovative and practical banking solutions. banking access on a continental scale ".

The use of AI comes on Messenger arrives at a time of global discussion about data security and privacy.

However, when it was launched, UBA chief executive and CEO of Kenya, Isaac Mwige, said the security controls would ensure that the privacy and security of customers would be maintained.

"As we continue to embrace technology, these are risks we will certainly face, but we have to face them, and we have put enough measures in place to ensure that client audits are done. are made on the basic banking platforms. "

The service is now available in 20 African countries where 500,000 transactions were made with 300,000 customers.