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Oracle recently announced its Chatbot Week Africa Week, held in cities across the continent to raise awareness of chatbots for different industries and to demonstrate the power of technology.
Cases of commercial use for consumers are perceived in the retail trade, financial services, travel and hospitality, and even in the public services, for conversations related to services and services. Craig Nel, Head of Mobile and Cognitive Experience (MCX) at Oracle Middle East, Africa and Turkey
Roundtables will be organized in South Africa (Johannesburg and Cape Town), Mauritius, Kenya, Nigeria (Lagos and Abuja), Senegal, Ivory Coast and Ghana this week from July 2nd to 6th, 2018.
Chatbot Week Africa offers a number of demonstrations and concrete examples, as well as discussions on business opportunities "Technologies such as artificial intelligence, natural language processing and machine learning top the list in African countries with their many cultures and languages," says Nel. "In South Africa we have eleven official languages, but we are talking about a country like Ghana where over 250 languages and dialects are spoken. One of the ways to attract new clients to Africa goes through smart chatbots that understand and address needs, desires and "
Oracle announced in June the availability of its next-generation Oracle Cloud Platform services with built-in stand-alone features, including Oracle Mobile Cloud Enterprise. Through integrated artificial intelligence (AI) and machine learning (ML), this platform automates operational tasks to enable organizations to reduce costs, reduce risk, accelerate innovation and improve productivity. obtain predictive information.
Securing and Self-Repairing Core Features Shared by All Oracle Cloud Platform Services, Additional Standalone Features by Functional Areas now include Mobile and Chatbots.
In the booming mobile economy, companies are looking for smart, personalized ways to engage with customers via mobile devices. With approximately 5 billion mobile phones in use globally, Oracle helps organizations meet the growing demand of their customers by enabling them to create, integrate and secure reliable mobile services
for business evolve to support the preferred channels of stakeholders. Oracle Mobile Cloud Enterprise enables organizations to continue building on these relationships, even if users no longer migrate from traditional mobile Web sites and applications to messaging channels.
Characteristics of the new Oracle Mobile Cloud Enterprise:
Chatbots self-learning interaction models and preferences to automate the actions of end users frequently executed;
Smart Bots Activated by Machine Learning for Fluid Conversations Using Natural Language
Automated Caching of API Calls to Nearest Data Center in Real Time "We Continually Improve Algorithms around the user's feeling, image badysis, translation, self-learning and behavioral badysis, both to simplify development of the chatbot and improve the user experience. this will add significant value related to ease of use for health and education among many others, "adds N
Chatbots live production
Oracle Intelligent Bots use cases range from the public to the private sector Public sector organizations benefit from Facebook chat chatter that allows citizens to make an appointment lig does, which reduces the costs of call centers. Citizens benefit from an easier way to access services and reduce waiting times. Similarly, a chatbot on Facebook can help citizens access election results.
In the conference industry, PDAs enhance the experience of the conference by helping participants with everything: pre-registration, agenda, plan and event. In the health care industry, chatbots answer frequently asked questions about diseases and hospitals using chatbots now interact with patients and families to provide better service, reduce waiting times and maximize hours of service. last year using Oracle Intelligent Bots.
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