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Kenyans have long complained of the frustrations felt during the acquisition of a pbadport
After applying online on the e-Citizen platform, a person who wants a pbadport must return to Nyayo House and complete the process
On paper, the process should take at least 10 working days to obtain the pbadport once the form is completed, but this is usually not the case
Investigations by Kenyans.co.ke revealed that one must separate at least Kshs.2.500 to have the crucial document processed and delivered.
A resident of Thika, Cleophas Kariuki (not his real name) said that he had applied for his pbadport in April and should have his pbadport two weeks since his official request. This was not the case because he made many unsuccessful follow-up visits to immigration.
"The
" It is at this point that one of the officials approached me and I had to separate myself from Kshs.2000 processed pbadport. It took even longer after the person told me that she was having problems with printers, "he said on the phone.
The day he had to get the document, he had to part with another Kshs.500. to get his pbadport without having to queue for hours.
"In total, I paid 2,500 Ksh for the document," adding that another of his friends paid 4,000 Kshs to officials to get the pbadport. A report by the Nation shows how the bribe amount is shared among immigration officials.
One of the middlemen around Nyayo House tells an individual allied to the publication that the Kshs.2,500 "Out of that, Sh1,000 will be paid to the dispatch department where the record is, Sh1,000 will go to the officer at the immigration office, while the remaining Sh500 will go to the person who will deliver it to you, "reports the Nation .