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This author also arrested two employees, a Safaricom employee and a university student, in connection with a fraudulent SIM card.
The Criminal Investigations Directorate (DCI) reported in a tweet that among the suspects, on Friday, 2160 unused Safaricom SIM cards and three M-Pesa Safaricom booklets were seized.
Laptop made Apple, 2,160 unused Safaricom SIM cards, 44 Safaricom SIM cards used, 5 cashier numbers, 3 M-Pesa booklets, Internet boost router, two mobile phones – a BlackBerry and Samsung J7. "
The suspects were identified Mr. Maurice Musoti, an employee of Safaricom, and Mr. Rian Abaga Nyagaka, fourth-year engineering student at the University of Agriculture and Technology Jomo Kenyatta. [19659002] Their arrest comes two days after Kenya's communication warned mobile phone users against the disclosure of confidential personal information to third parties, while SIM card swap fraud is widespread.
In SIM card swap fraud, the fraudster pretends to be a mobile network operator employee.
When a mobile user chooses the call, the fraudster then asks for it. mobile subscriber unsuspecting to share his information such as his national identification number, his PIN code or his PIN, among others.
The fraudster then proceeds to the exchange of the SIM card, which allows him to access to all SIM services, including mobile money transfer, mobile banking and Internet, voice calls, SMS, data services and any other service the SIM
But Safaricom said that the network does not solicit personal information from its subscribers for any reason whatsoever.
In a statement, Risk Management Director Nicholas Mulila urged customers to call the vendor through his 100 or 200 lines for clarification and badistance when in doubt about a transaction.
"As a precaution against social engineering, we also remind our customers to protect information such as PIN codes and ID card numbers SIM and M-Pesa," said Mr. Mulila
It is believed that these astute criminals hear with for personal information about subscriber accounts before cheating them and blocking their SIM cards.
The mobile service provider also warned its subscribers not to answer calls from people who claim to be Safaricom. number: 0722 000 000.
Clients have also been advised to report such cases to the police as soon as they occur.
Already, the DCI has launched an investigation into this system whereby unsuspecting Kenyans have lost their hard-earned money.
A Truecaller survey conducted in 2017 revealed that Kenyan mobile subscribers were among those highly targeted.
Report titled, Truecaller Insights – Special Report: The 20 Countries Most Affected by Spam Calls also shows a decline in the telephone etiquette despite the expansion of the number of # 39; subscribers.
