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Cantwell wrote that she is “concerned that at best” airlines “have mismanaged the marketing of their flights and their workforce as more and more people are traveling, and at worse, they have failed to meet the target of taxpayer funding and prepare for the surge in travel that we are seeing now. ”
The senator also requested a briefing of the staff of each of the airlines by the end of the month.
At the request of the industry, Congress created the Payroll Support Program to provide loans to airlines to support the compensation and benefits of workers. The three billion-dollar rounds of federal payroll support for the airline industry have banned layoffs, involuntary leaves or pay cuts for employees.
Now, with the majority of Americans vaccinated and the country reopening, leisure flights and reservations are returning to pre-pandemic levels and airlines have started recalling workers who were on voluntary leave.
Last month, Southwest canceled or delayed thousands of flights – most of all U.S. airlines – saying its schedules and staff were also disrupted by increasing demand and weather conditions.
“This reported labor shortage goes against the purpose and spirit of the (Payroll Support Program), which was to enable airlines to weather the pandemic and keep employees on the payroll so the industry is able to capture a rebound in demand, ”Cantwell wrote. in his letters. She added that “air travel disruptions have hurt American consumers just as the US economy rebounds and the current airline workforce is under immense pressure to meet demand.”
CNN has reached out to airlines for comment on the letters.
In a statement to CNN, Southwest said it is “equipped for what we fly and we fly for what we have on staff.”
“We are fortunate to be the only major airline to maintain service at every U.S. airport we served before the pandemic, and to have used Congressional Payroll Support to maintain staff (continuing a 50-year history without layoffs). , without holidays) to support both this continuous service and the flight program we have established for the summer of 2021, ”the company said.
The company reiterated that the “unusually high number” of flight delays and cancellations last month was due to “prolonged and widespread thunderstorms, infrastructure problems and unrelated technological problems.”
CNN’s Chris Isidore, Rashard Rose, Gregory Wallace and Pete Muntean contributed to this report.
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