By phoning medical institutions, you can not name a personal code in Latvia

In many hospitals, patients can still receive telephone information by naming their own personal code, but such a system is dangerous for providing sensitive data and does not comply with the requirements of the General Protection Regulation. Datas. Jevgenijs Kalējs, director of the Latvian hospital society, told LNT that the procedure will certainly have to be changed, but it is still not clear how: "In fact, the information is completely different."

how to manage patients remotely. For example, if a patient calls to clarify when he or she is connected to a doctor or to change the day of the visit, most hospitals are no longer able to check if the caller is fine. ;he pretends. We need registration with a doctor in a very sensitive area, such as a psychiatrist, a gynecologist or whatever, but we register it, but the Ministry of Health said that if we provide a service, we must be faithful to "

" The requirements of the regulation are currently very strict in the identification "

The Data State Inspectorate recognizes that the mere fact of specifying a personal code would not be appropriate to think of other security solutions. "The requirements of the regulation are currently very strict in the identification," Lâsma Dilba, deputy director of DVI, recognized LNT.A solution would consist for each patient to badign a Unique generated code when it connects to service queues.These arrangements for the identification of individuals are used, for example, by commercial banks.

The hospital o Riga agrees that solutions of this kind, such as two-step authentication of the patient, will need to be implemented over time. At the same time, Iveta Akmentina, administrative director of the East Hospital, said that the new system should be understandable for everyone, including the elderly: "It is necessary to create a system allowing elderly people to access the service. and there was no extra worry that he would not be on duty because he would not be able to authenticate. "The East Hospital also believes that guidelines should be developed for all medical treatment facilities, so that remote identification of patients is the same everywhere."