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Baggage delivery to pbadengers arriving in Riga on Sunday night was delayed, as airBaltic's "Havas Latvia" air services company was not able to deliver the luggage in due time, 20 minutes after the flight. A warning has been issued to the company, as well as a request to continue to comply with the specified pbadenger service standards at the airport.
The security service of the airport "Riga" was connected to the situation, which also ensured the unloading of luggage.
"We have important equipment for the pbadengers, so we place partners who provide services in the airport area at the highest level. These situations, which formed on Sunday evening, are unacceptable, "says airport Ilona Līce, chairman of the board of directors of Riga. She stresses that the airport is constantly working to improve the quality of service by badessing pbadenger needs and providing them with compliant services. For example, during the summer season, in order to reduce congestion, pbadengers can temporarily park their car in the P1 short-term parking lot in front of the airport terminal for 10 minutes.
During the summer season, the Riga airport has already made preliminary preparations, expanding its security check area to avoid waiting lines.
It has already been said that in the first half of 2018, Riga already served 3.2 million pbadengers – an increase of 18.2% over last year
Riga International Airport is the largest air platform of the Baltic States with more than 70 winter flights from Riga airport and 100 destinations during the summer season, provided by 20 airlines.In 2017, the Riga airport served more than six million pbadengers – 45% of the total number of pbadengers in the Baltic states
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