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A report from Motherboard revealed that Microsoft was involved in the violation of users' privacy by collecting and listening to certain Skype calls used for instant translation, as well as records of its intelligent badistant Cortana via subcontractors. Optimize your services without explicit authorization alerts the user …
A Motherboard report revealed that Microsoft was involved in the violation of user privacy by collecting and listening to certain Skype calls used for instant translation.
To catch up with giants of American tech companies Amazon, Apple and Google, who used their voice badistance to listen to their recordings in order to improve their services without express permission, warns the user to do so.
While the recordings and calls that Microsoft listened to included data, information, and private conversations, some of which involved personal relationships and essential aspects of life.
The site report was based on the testimony of one of the subcontractors listening to the interviews, who stated that as subcontractors, they sometimes listened to emotional calls as part of their job.
They are not allowed to access user credentials, but this can not relieve the anger of Skype and Cortana users who fear their conversations will be heard by strangers.
The site indicated that contractors can do their work from home, where a job description has been established, including allowing them to work from home.
The spokesperson for the company responded that all of its subcontractors were bound by the confidentiality agreement and that the company had the right to control and verify compliance.
As to inform the user of the human monitoring element of Cortana conversations and recordings, he did not explicitly mention the usage rules related to the two services of the company.
The company briefly states that it collects voice data to improve its services without an explicit explanation for its violation of automatic verification and its use of subcontractors.
The company stated that it continues to review the operation of voice data to ensure that options are clear to customers and provide them with maximum protection.
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Motherboard
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