Apple confirms the existence of a problem in the MacBook Pro and sets up a software update to resolve

Apple responds to reports of serious performance issues in the new version of its 15-inch MacBook Pro laptop with Intel Core i9 processor, Earlier this month as part of an update the 13-inch and 15-inch MacBook Pro with touch bar, where warmth and performance have continued for a week.

Apple has submitted a statement and an update of the programs to solve the problem, and has accused a problem in the thermal energy management system of the new model, causing a problem of heat and heat of the CPU in the 2018 MacBook Pro The throttling of heat is a problem, and a hotfix will solve the problem of declining performance.

Apple is excused for the incident, saying, "We apologize to any customer who has had lower performance than optimal performance in his new systems."

Apple claims to have discovered this problem after additional testing following reports, The new MacOS 10.13 High Sierra software update comes in the form of a patch called macOS High Sierra 10.13.6 Supplemental Update, available for MacBook Pro from today, and can be obtained for free at a store. Macintosh applications, and is available for download directly via this link.

Apple said in a statement: "After testing the intense performance under many workloads, we found a missing digital key in the firmware that affects the system. Thermal management Reduces processor speed under high thermal loads on the MacBook Pro and fixes a bug with the new MacOS High Sierra 10.13.6 additional update currently recommended Customers can expect the new MacBook Pro is 15 inches faster up to 70 percent, and a MacBook Pro with a 13 inch touchbar faster up to twice as described in the performance results on our website. "[19659002] The company declined to give more details on the "lost digital key": Apple and Intel had marketed the Core i9 processor as ideal for the required tasks such as video editing, and Apple has been widely criticized since the discovery of the problem. Before announcing the patch, tested a variety of solutions to overcome the problem, because the problem of heat choking can harm the computer in the long run.

Reports of the problem have emerged since technical director David Lee Dave Lee released a video last week showing how the performance of the MacBook Pro with the Core i9 processor is far from its stated capabilities. With the Turbo Boost feature, six-core core speeds of 2.9 GHz and up to 4.8 GHz, but performance measurements showed that its speed was only 2.2 GHz .