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Before starting anything, back up your important data to make sure you do not lose it if you have to configure your entire computer.
1. If possible, open the Windows Defender Malware Protection Program, click Start, type in the Windows Defender search box, and then click Windows Defender Security Center in the search results. The Windows Defender window should open.
But if you can not open Windows Defender because of the virus, skip this step and the next step.
2. Perform a quick Windows Defender scan. To do this, click the Virus and Threats tab in the left sidebar of the Windows Defender window, and then click Scan Now.
This will allow Windows Defender to scan, isolate, and remove any minor viruses.
You may need to click on the three horizontal lines in the upper right corner of the window to ask to click on the Virus and Threat Protection tab, which will not work with advanced viruses, but you may be able to delete some malicious files before proceeding.
3. Restart your computer in safe mode
. Safe Mode is a version of the computer operating system that only loads the necessary files and services, making it impossible to run most viruses.
You can restart your computer in Safe Mode by following these steps:
Click Start, and then click the Power icon.
Hold down the Shift key as you click the "Restart" option on the Power menu.
Click on Troubleshooting on the blue screen.
Click Advanced, and then click Startup Settings.
Click Restart, and then press 5 to select the Safe Mode with Networking option.
If Safe Safe with Networking & # 39; is badociated with a different key, use this key instead.
4. Open Disk Cleanup. After the computer restarts in safe mode, you can open Disk Cleanup by clicking Start, typing Disk Cleanup in the Search box, clicking Disk Cleanup at the top of the Disk Cleanup menu. Start ".
5. Delete temporary files and system information. Follow these steps: Click Clean System Files in the lower right corner of the window by selecting each box in the middle of the window (you will have to scroll through the screen to see the last boxes). Click OK, and then click Delete files when prompted.
6. Open Windows Defender now.
7. Click the "Antivirus and Threats" option on the left side of the window. You may need to first click the three horizontal lines in the upper right corner of the Windows Defender window.
8. Click Scan Options.
9. Make sure the "Full Scan" box at the top of the page is selected.
The complete scan cleans your computer thoroughly, keeping in mind that Windows Defender may take more than one hour to complete the scan.
10. Remove detected malware If Windows Defender detects malicious software, it notifies you and may ask you to confirm that the malware has been removed.
If this is the case, follow the instructions on the screen to remove the malware.
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Source: agencies
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