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The reasons for the roaming problem that began Tuesday afternoon are not yet known, the French companies are trying to identify and remove them quickly.
According to the first information received, the disruptions that occurred with Telia customers could have led to errors in the configuration of the network of the French operator. The delay for the elimination of defects is not known at the moment, Telia Group striving to do so in the very near future.
"We remain in contact with the French and Belgian telecoms Orange, Bouygues and SFR and inform our customers in these countries of any disruption.All Telia customers in France and Belgium who have lost their roaming connection will cover the costs. "Monthly subscription for November, and we will give 100 GB of mobile data in Lithuania by the end of the year," says the report.
Bitė intends to disseminate information about offsets to its customers shortly after the elimination of communication disruptions.
In France, roaming could have reached more than 1,000 people and in Belgium, dozens of Telia customers. Bite announces that several thousand customers in France can not send and receive calls, write SMS, use the Internet and data services.
Andrius Baranauskas, head of Tele2 Communications, said preliminary data showed that his company's customers were unlikely to understand the disruption of the Franco-Belgian network. "So far, we see customers from both countries are connecting to the network, services are working," he said.
Currently, it is advisable for people residing in France and Belgium who can not use roaming to buy a prepaid SIM card from any operator in the country and use it to surf the Internet and make calls to the country or to Lithuania.
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