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GEORGE TOWN, July 15 – You do not want to brave jam just to see a doctor for the flu or minor conditions like constipation?
<p class = "canvas-atom canvas-text Mb (1.0em) Mb (0) – sm Mt (0.8em) – sm" type = "text" content = "Instead of self-medicating buying drugs in pharmacies, there is a simpler and safer way – via DoctorOnCall at www .doctoroncall.com.my . "data-reactid =" 23 "> Instead of s & # 39; self-medication by buying drugs in pharmacies, there is a simpler and safer way – DoctorOnCall at www.doctoroncall.com.my .
DoctorOnCall is a pioneering telehealth platform in Malaysia that offers medical consultation via phone calls or video calls at a modest cost of only RM20.
Maran Virumandi, co-founder and director of DoctorOnCall, said the platform has more than 100 certified and registered doctors. "Our doctors are certified and registered with the Ministry of Health, so patients can be assured of professional counseling when they go to DoctorOnCall," he said.
The services primarily cover minor, low-risk, uncomplicated conditions that can be diagnosed by telephone calls or video calls, such as conjunctivitis, colds, diarrhea, and migraines.
<p class = "canvas-atom canvas-text Mb (1.0em) Mb (0) – sm Mt (0.8em) – sm" type = "text" content = "" The registered patient has an option to buy the prescribed medication from our site or the doctor can give them a prescription and they can go to the pharmacy to buy their own medicine, "he said in a telephone interview with Malay Mail ." data-reactid = "28"> "The registered patient has the option to buy the prescribed medication on our website or the doctor can give them a prescription and they can go to the pharmacy to buy their own medicine" , he said -interview with Malay Mail .
He said for those who do not have access to transportation to see a doctor or to buy drugs can use the service for a diagnosis, buy drugs and have it sent directly to them The drug will be delivered in two to four re hours for patients in Klang Valley, Penang and Johor Baru, while those in other states will receive their medication the next day by courier.
Maran says they dispense all drugs except those listed in the Hazardous Drugs and Psychotropic Drugs Act.
The site also provides free medical advice to those who want clarification on certain health issues or conditions.
"We get a lot of calls about sexual health, family planning Sexually transmitted diseases are considered taboo and many young women or men are too shy to see a doctor talk about these things," she said. he said.
Since the consultation is done by telephone, the doctors send letters of recommendation for the conditions that they deem serious so that the patient can request a complete medical help in any clinic or hospital near them.
He said that the convenience of the telehealth platform will be a good option for those who do not have time to go to "
" It's better than the patients who go to the pharmacy to buy non-prescription drugs because it's potentially dangerous, "he said.
Telehealth or telemedicine is not something new from such pla These are available in the United States, India and China.
Maran said China has three publicly traded telehealth companies and that India has more than 120 telehealth companies.
o Maran said he works closely with the Ministry of Health to ensure that they do not contravene any regulations.
This involves making sure that all their doctors and pharmacists are registered with the Ministry of Health. 19659018] DoctorOnCall is also recognized by some insurance companies, so that patients can claim insurance for medical care provided by the platform.
<p class = "web-atom canvas-text Mb (1.0em) Mb (0) – sm Mt (0.8em) – sm" type = "text" content = "The recording and consultation of A doctor through the platform is a simple three-step process on www.doctoroncall.com.my . "Data-reactid =" 42 "> Registration and Consultation From a doctor through the platform is a simple three-step process on www.doctoroncall.com.my .
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