The Samsung company opened an investigation to determine the causes and provide a solution to the problem that was reported in several of its mobile devices, which sent photographs to other people without the consent of the company. user of the device. [19659002ThereforepresententsofcompanythattheUnitedStateshavedeclaredthattherewereproblemsinCountriesbutnotconfirmseverywhereeverpassed'they'reinforcedocalocalousy'ilyadescaspartoutdantheworld
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" Samsung has discussed this issue in recent days: however, no article has been published. have been found elevant neither in the phones nor in the programs (hardware or software) for this particular case.As there have been no similar complaints globally, we will continue the investigation on this event, we encourage users who have questions or problems to contact their user center via https://www.samsung.com/en/info/contactus/ ", said Samsung through a
The problem, they explain, could be a system error that allows the mobile to enter the photo gallery and automatically sends and automatically photos to different contacts. Deliveries, according to El País details, are made from the Samsung Messages platform and not social networks or MMS messaging, although the company is studying the possibility of sending photos.
The problem only subsists in the United States in the absence of confirmation of cases in other countries. Samsung has made it clear that it is investigating the causes and recommends disabling the storage permissions by proceeding as follows:
Accessing the Configuration Menu
Selecting the Applications Option
Accessing Samsung Messages [19659010] Click to Authorizations
] Clíck in Storage
Block application access to photo gallery
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