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From the online payment company they contacted the widower to offer his apologies. Photo: Paypay
MEXICO CITY
Recently, an American named Howard Durdle announced that his wife had received a letter of intimidation from the payment company line Paypal
Although this is already rare, it is more important to know that the woman died recently because of breast cancer.
And yes, you will surely think that it was a mistake and that the company did not know the death, but although you did not believe it they were aware and they still sent the missive.
According to Daily Mail last May Lindsay Durdle died at the age of 37 years after a long battle against oncological disease, which finally occurred spread to his lungs and his brain.
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After losing spouse, Howard sent Paypal the documentation relevant which included copies of his wife's death certificate and will, as well as his own piece of identity
unusually, three weeks later, the widower received an unpleasant response which caused him extreme annoyance. A letter from the company stated that the deceased had "incurred in violation of the agreement" since "we have been advised that you are dead", stating that this circumstance was a type of Infringement which "can not be corrected", and demanded the payment of £ 3,000 240 (4 moil $ 287).
Sorry for the language, but what the hell? What kind of machine lacking empathy sent this? My God! "Howard Durdle wrote indignantly on his Facebook account with a picture of the PayPal message.
From the online payment company, they contacted the widower to apologize and explain to him that the Uncomfortable error could have been caused by a programming error, as well as by an incorrect letter template or human error.
In addition, PayPal has canceled the unpaid debt from Lindsay's account Durdle and promised to investigate the fact "urgently" to prevent such a situation from being repeated.
*** MJPR ***
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