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CITY OF MEXICO (apro) .- In the first quarter of the year, claims for possible fraud in electronic commerce (e-commerce) rose 74% compared to the same period of 2017, with a total of one million four thousand 878 cases, revealed the National Commission for the Protection and Defense of Users of Financial Services (Condusef).
This is not a number. Out of ten reports of possible frauds in financial institutions, six come from e-commerce and range from banking services to the use of electronic video platforms, to the use of transportation applications, to shopping in department stores, among others.
claims in the e-commerce platforms -a million four thousand 878-, about 50% were for amounts less than 200 pesos in digital downloads, the purchase of music and movies, as well as transportation (taxi request).
The types of trade that could have generated claims were: digital platforms and streaming for example: Spotify, Google Play Music, Netflix, Xbox, which have a total of 308 thousand 860 claims and a required amount of 15 million 870 thousand 707 pesos
Private transport services like Uber, Cabify, Rappi with 157 thousand 319 claims and an amount of 24 million 728 thousand 526 pe you are entertainment stores -Cinepolis, Cinemex , Excitement Sports, Hot- with 121 thousand 501 claims and a claimed amount of 36 million 554 thousand 382 pesos.
Of the total applications, 67% are credit cards with an amount of 912 million 756 thousand 948 pesos and a payment percentage of 84%; while 33% are debit cards with a total amount claimed of 302 million 354 thousand 643 pesos and a payment percentage of 82%.
Given these figures, the e-commerce platforms recommended by Condusef implement encryption policies It also suggested to ensure the deletion of personal data once the service provided or the account has been closed and to prevent third parties from using the databases for different purposes.
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