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The excessive fuel consumption, brake braking, lack of braking power and overheating of the engine are the problems that most plague car owners, according to the latest study of Quality and reliability of the vehicle in Mexico of J.D.
The vehicle owners They ranked the problems with their vehicles on a scale of 1 to 5, with 5 being the highest level of complaint.
This year, drivers noted 4.29 excessive fuel consumption; brakes vibrating with 4.07; braking power of 3.8; engine overheating with 3.8; abnormal transmission noise with 3.6; The liquid leaks with 3.6.
Abnormal engine noise with 3.5; misaligned vehicle with 3.5; problems with the damper with 3.4; and noisy brakes with 3.4.
Gerardo Gómez, General Director of J.D. Power, He stated that it was 5 or 6 years ago, when the price of gasoline had doubled, fuel consumption had become the most important factor for the decision to buy a vehicle.
"It will always be important, but after a while, when the price stabilizes, people get used to it and forget it: every time the United States lowers the price of gasoline, vehicles with more engines are sold. "
"Now, when there are special needs like the Double today without going around in Mexico, that's what triggered the sale of hybrids and some electric vehicles. If we continue with the trend of the price of gasoline that we have seen in recent years, we will surely start to see more efficient vehicles, "explained Gómez.
The study measured the problems experienced over the last 12 months by the first owners of a car, with a lifespan of 12 to 36 months.
By brands, KIA achieved the highest quality and reliability rating among vehicle owners, with a rating of 108 issues per 100 vehicles.
Honda ranked second with 125 problems per 100 units, followed by Toyota with 131 problems for 100 vehicles.
Among the luxury brands, MINI obtained the best rating in terms of quality and reliability, with 64 problems per 100 vehicles.
Followed by GMC with 76 problems per 100 vehicles and Mercedes Benz with 84 problems for 100 vehicles.
A total of 177 problems were assessed in the following categories: engine and transmission; driving experience; attachments / controls / screens; audio / communication / entertainment / navigation; seats; heating / ventilation / air conditioning; outside and inside the vehicle.
It was inside the vehicle that the owners reported the most problems. The most common symptom is that the materials are easily abused or dirty, followed by the worn or discolored wheel, the worn gear change and the crumpled glove box.
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