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Google did not have a good first of the so-called "internet of things" in Mexico.
The brand's personal assistant, Google Home and Google Mini (in large and small size, respectively), landed this week in the Spanish-speaking country, in what was supposed to be its first in Latin America, but he did it with a lot of problems.
Many users complained about the errors displayed by the devices and the company had to apologize.
As explained by Google on social networks, the problem was an overall failure in the own cor and also in ChromeCast a device that allows to receive the signal from the same. other home-based devices connected to the same Wi-Fi network.
Google Home was launched in 2016 in the United States but Mexico is the first and only country in the world. 39 Latin America to have it for the moment. / Getty Images The device works with the Google assistant using speech recognition which has just appeared in Spanish and some specialized publications such as TechCr unch connect this
"Sorry, I can not help you"
Some of the reported cases meant that Google Home could not perform simple things like playing music, telling time in your city or saying # 39; s time.
Users in Mexico, who have just purchased the device, have complained in the forums and social networks about the problems.
https://twitter.com/aydeeteatro/status/1012037622879981568
The flaw has reached even more basic functions like the search system and has provoked more aversion to some during the match of the Mexican national team against Sweden, where they played the qualifying rounds of the 2018 World Cup.
https://twitter.com/_Raviel_/status/1012067530343682049
To activate the horn, users simply need to start the conversation with a phrase: "Ok, Google" . For example: "Ok, Google, play music"; "Ok, Google, what time are you going to do today?" But he can even tell jokes, as can be seen in the following tweet
https://twitter.com/spacemono/status/1011808299975630848
But on Wednesday users who use The service in Spanish the only thing they had from the machine was an excuse: "Sorry, I can not help you", apologies, right now I can not make this request. "
Google, officially and through their social networks both English and Spanish, asked for an apology for what happened and offered support to certain users. [19659002] The company did not give details of the cause of the failure but asked that restart the devices to help solve it.
What is it for?
According to its creators, intelligent speakers were designed to make life easier which we can talk about to result in dudas (as we would with the normal search engine) or perform more specific functions with the devices that are connected in our house without having to use our hands.All by remote control
Here are some of the most interesting features that allow you to do Google Home in Spanish (because it does not). # 39; ye not as much as in the English version).
1. Listen to music
You can play radio, Spotify, your iTunes list and Youtube
The search engine is now focused on improving its voice recognition system and putting artificial intelligence at the service of the user. / Getty Images 2. Agenda
It works as a personalized reminder in which if you save your appointments, doctor visits or birthdays, Google Home reminds you of the day that matches.
3. Find Things
The device has the function of knowing where you left your cell phone, but you can also learn to help you find out Other things.
For example, if you talk to the speaker to tell him that you left the keys of the car on the kitchen shelf, when you ask Google "Ok, Google, where are the keys of my car? " It will indicate the place you indicated: "On the kitchen shelf."
4. Switch on the appliances in the house
Get up and start the coffee machine from the bed is possible. Or turn on the heater. Also turn on the washing machine or dishwasher, but for this, the rest of the devices must also be smart and have Wi-Fi.
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