Motorola reluctantly promised two operating system upgrades for its flagship phone for last year, the Edge +, after saying it would only offer one. Today, in a PR chain of communication gone awry, he’s basically done the same for his new Edge 20 series.

The company initially confirmed to Android Authority that it will stick to its policy of one operating system upgrade and 2 years of security updates for Edge 20, Edge 20 Lite, and Edge 20 Pro. . He did so with a statement that mildly cursed his consumers for not sticking to his phones long enough:

Each device has its own merit in terms of where it needs to be updated and the number of updates it receives. We are committing to updating a single operating system, and we obviously continue to review it. If we find that the device has a longer lifecycle in the market, we will obviously look at whether it needs more OS upgrades.

Obviously, Motorola doesn’t view software updates as part of the core product and protecting its customers as part of what it sells, unlike its competitors, including Nokia, which has promised 3 years of service. security updates for a $ 150 phone. – and considers them as a sustainable investment.

Or so we thought. Hours after the article was published, the phone maker backed down from its original statement. Another spokesperson now says that the Edge 20 devices will indeed receive two or more operating system updates and two or more years of security updates – these will supposedly come every two months, although the Edge + received Android 11 about 3 months after its previous security update.

Clearly, the business can and must do better. Corn we also know better than to expect on the basis of his mundane track record.