Motorola’s Android update policy is a paradox



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Android updates don’t always matter much to the average consumer at first glance, but long-term support plays a huge role in how long a device is relevant. After years of neglecting Android updates, Motorola confirms a new update policy that only makes matters worse.

Talk to Android AuthorityAlong with the launch of the new Motorola Edge 20 series, the company has confirmed a new update policy that stands out above the rest. Instead of offering a flat rate policy that changes based on the model and, in turn, the cost of the device purchased, Motorola will provide Android updates based on “merit”.


Update: Shortly after posting our coverage of this new policy, Motorola issued a retraction to Android Authority. The company claims the representative who provided the statement spoke inaccurately and instead the Motorola Edge 20 series will see two years of bi-monthly security updates and at least two major Android updates.

Motorola also sent the following statement to 9to5Google, reiterating the commitment to update.

The Motorola edge 20 pro, edge 20 and edge 20 lite will receive at least 2 major Android operating system upgrades and 2 years of bi-monthly security updates. These devices are protected by ThinkShield for mobile, which provides additional security protection. Core features can also be updated through the PlayStore, allowing us to deliver key updates more often. Users can expect ongoing support for software features such as new My UX experiences, new camera features, and new Ready For experiences, depending on hardware compatibility.

Our original cover is left intact.


Motorola explains that Android updates will be made available to phone models primarily based on how long people have been using it after the major update guaranteed on all models. If Motorola sees a certain device running on a “longer lifecycle,” the company will “obviously consider” whether further operating system upgrades are needed.

Each device has its own merit in terms of where it needs to be updated and the number of updates it receives. We are committing to updating a single operating system, and we obviously continue to review it. If we find that the device has a longer lifecycle in the market, we will obviously look at whether it needs more OS upgrades.

It is not the worse idea in theory, but it is very easy to punch holes in it.

For example, this policy is majority-dependent, so people who change / upgrade their devices early could ruin the long-term use of a phone for others. Moreover, this is only a paradox. Motorola is basically saying that it will update phones the longer people keep them, but people will be more likely to upgrade their phone if they feel it’s been ditched.

While this makes sense for Motorola’s bottom line, it ultimately means the company is intentionally creating unnecessary e-waste and pushing customers to spend more money than they otherwise wouldn’t have had to. do. You do not like him ? After many flip-flops and trying to save grace, it looks like Motorola’s response is most certainly “harsh”.

Meanwhile, you can get up to four years of support from Samsung phones these days and at least three years from Google and OnePlus.

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