MoviePass Confirms Security Issue with Customer Records – Variety



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MoviePass, the distressed movie ticket subscription service, confirmed that a security issue may have exposed their customers' records.

In a statement, MoviePass said Wednesday that the security breach had been discovered recently and his system was immediately secure. Data breach reports were reported for the first time Tuesday on the Tech Crunch website, which alleged that tens of thousands of customer card and personal credit card numbers had been exposed because a critical server was not available. not protected by a password.

"MoviePass takes this incident seriously and is committed to protecting the information of our subscribers," said a spokesman. "We are working diligently to study the scope of this incident and its potential impact on our subscribers. Once we have fully understood the incident, we will promptly notify all concerned subscribers, as well as appropriate regulators or law enforcement. "

The announcement was made two weeks after the announcement of the MoviePass accusation of having changed users' passwords in order to prevent fat users from logging in during from last summer. The Business Insider report, citing former employees, said the lack of funds had led the CEO, Mitch Lowe, to make "Mission: Impossible – Fallout" unavailable on MoviePass and to order the freeze of half of subscribers during the opening weekend. .

On July 4, MoviePass announced that it would be out of service for several weeks at least to resolve technical issues and finish work on a new version of its application. At that time, the group stated "use this period to recapitalize to ease the transition and improve the subscriber experience once the service is maintained."

According to a Business Insider report released in April, the number of MoviePass subscribers increased from over 3 million last year to only 225,000 in one year. The subscriber plunge stems from MoviePass' August 2018 amendment to remove the one-day per-day package for $ 9.95 per month, with a $ 9.95 bundle allowing subscribers to see only three movies a month.

Earlier this year, the company launched a remodeled "unlimited" option, priced at $ 14.95 per month, to allow customers to watch one movie a day, while warning that movie choices will be limited based on of the "overall capacity of the system".

MoviePass's father, Helios and Matheson Analytics, is being investigated by the Attorney General of New York on securities fraud to find out if the company misled investors. MoviePass is also the subject of a class action brought by subscribers claiming that the "unlimited" plan amendment was a misleading tactic to "bite and change".

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