Air Miles website succumbs to last minute pickup Interior

The savings program website is hard to reach throughout the weekend and has also been completely closed on Sunday morning. "Fortunately, we solved this problem quickly," said Auke Sijsma, commercial director of Loyalty Management Netherlands, the company behind Air Miles on Sunday afternoon.

But the problems persist. And that happens to a lot of people at an inconvenient time. They still have until Wednesday to release the Miles Air Miles that they saved for November 1, 2013.

Capacity additional

The expiry of this period has been the subject of much attention recently and that is why we are changing on a large scale. "We had taken into account the fact that the site would be congested," says Sijsma. "That's why we have also made sure that extra capacity is available."

But that was not enough. The site is again inaccessible on Sunday evening. A few days ago, there were still 1.8 billion Air Miles Miles that did not exist and were not exchanged. There are a lot of grunts on Twitter about low accessibility.

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Charities

There are also other ways to redeem Air Miles. This is also possible with partners such as Albert Heijn and bol.com, in the form of a discount on grocery shopping or a good purchase. Air Miles is almost out of date.