A horrendous catalog of pre-school education complaints detailed in the departmental report

Cases of rough handling, inadequate supervision and unfed children have surfaced in a horrible catalog of complaints against early childhood education services

. Education released this morning a report on all complaints regarding preschool education. ) received in 2017.

They received 339 complaints about learning services and investigated 297 of them – the other 42 did not require investigation

Among those who were the subject of an investigation, 166 were confirmed.

Here are some of the cases that were the subject of an investigation:

• The service informed the ministry after a teacher mistreated a child, this which resulted in dislocation of the shoulder. [19659002] • New Zealand police informed the ministry of an infant who was shaken during his service. The educator has been charged and sentenced.

• Children were force-fed and concerns about the practice of teaching were raised by the principal. Two staff members were suspended and later resigned.

• A staff member was removed from duty after consuming alcohol

• A teacher was fired after removing a child's chair. The ministry suspended licenses for six services, canceled nine services and amended 31 service licenses provisionally after a number of complaints.

They received eight more complaints last year than in 2016, but the number of complaints, the ministry said.

"Every complaint we receive is handled seriously," said Katrina Casey, Assistant Secretary for Sector Support and Support

: "We evaluate every complaint and if a service does not meet the standards,"

The complaints were from children with broken bones, working conditions in a department, the way they were handled by staff, and the use of inappropriate language

. 002] Other cases of interest concerned a service temporarily placed on a provisional license after a child died shortly after being taken into care.

A service also reported a "near-accident" after a child got into a storage container.

The child was quickly discovered and was in distress, but was not physically injured and recovered quickly after receiving staff care.

Another service permit was canceled as a result of a complaint.

The same complaint alleged that the children left the scene unsupervised, that the children were dead and that there was insufficient supervision.

According to the law, ECE services must put in place processes so that parents can complain or ask questions if they are not satisfied with the education and care of their child.

"Most complaints can be handled at the service level, but parents, whānau and caregivers are encouraged to come and see us if they are not satisfied with the response of a service or if the complaint is potentially serious.

"We continue to look for ways to improve our handling of complaints and to use the knowledge of our investigations to improve our services.

"Nothing is more important than the safety and well-being of our children," Casey said. [ad_2]
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