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Several ASB customers checked their accounts this morning to find multiple charges by Netflix, with a client supposedly charged eight times.
The substance reported that an ASB spokesman had confirmed that a number of customers had been charged by Netflix without authorization from
A customer had eight payments of 19, $ 99 charged to his account.
In 2015, many New Zealand customers were overcharged shortly after the launch of the service here.
A Netflix customer posted a photo of his bank account showing seven debit transactions of $ 11.99 each May 25, although he stated that it was actually 11 withdrawals.
Netflix apologized and promised to rectify the billing error.
Netflix issued a statement saying that the issue of overbilling was not widespread. aware that a small percentage of Australian and New Zealand members have received multiple credit card authorizations for monthly billing, "the statement said.
"The problem has been solved.
A New Zealand client confirmed to Herald that he had been overcharged.
Other Netflix users have used Facebook and Twitter to complain about the bidding war. Overchargi ng.
"I was charged $ 11.99 11 times in total $ 131.89 … I hope you will repay the amount soon," wrote an angry customer.
"I have to say, very disappointing to Netflix, I've been hit 10 times over the weekend." In addition, when I called Netflix for the first time, I was told said the problem of multiple billing could not happen with your automated system, "writes another.
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