Mum's fury after an airline employee "mocks" the name of his 5-year-old daughter

A mother from Texas called a Southwest Airlines employee who, she says, was mocked at the name of her 5 year old daughter and posted a photo of the child's boarding card. on social media.

Traci Redford told ABC's subsidiary, KABC that his daughter's name was Abcde, pronounced "ab-si-dee".

The incident occurred several weeks ago as she and her daughter boarded a flight from Santa Ana, California to El Paso, Redford told the station. An officer at the John Wayne airport gate saw the name of Abcde and started showing laughter, laughing and talking to other Redford employees and his child.

"So, I turned around and just said," Hey, I can hear you, so if I can hear you, my daughter too. I would be grateful if you could stop, "she told the station.

She added, "While I was sitting there, she took a picture of my boarding card and chose to post it on social networks, mocking my daughter. It was actually brought to my attention by someone who had seen it on Facebook Southwest Airlines.Once two weeks of official complaint, Southwest did nothing. "

Redford was not found immediately for a comment on Thursday.

Southwest Airlines has since apologized, saying that social media publishing is "not indicative of the care, respect and civility" it requires of employees.

"We are very proud to extend our southwestern hospitality to all our customers, which involves respecting the golden rule and treating each person with respect, in person or online," said a spokesman for the airline in a statement. "The position does not indicate the care, respect and civility we expect from all our employees." We followed up with the employee involved, even though we do not publicly disclose the actions of the staff we use it as an opportunity to strengthen our policies and emphasize our expectations for all employees. "

Although Abcde is an unusual name, it's not uncommon. In 2014, Vocativ said that in the past three decades, 328 baby girls have received this name, of which 32 were born in 2009. But when the name entered the database of popular names of Social Security Administration, it says "Abcde is not among the top 1000 names for a year of birth starting in 2000."

Nicknames include Ce-Ce, Sidy, Abby, Xyzzie, Aebi and Seedy, according to BabyNameWizard.com.