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– We expect Tesla to look at its services to consumers, "said Pia Cecilie Høst, Head of Consumers' Consumer Dialogue.
Autumn adds that the Consumer Council currently has 39 complaints about the news Tesla cars.It also says that many people have trouble getting in touch with the company's customer service and that many have complained of late deliveries.
In addition, the Consumer Council has received complaints about cars with technical problems.] Pia Cecilie Automne at the Consumer Council believes that people are good to say when they feel unfairly treated.
Photo: Halvor Pritzlaff Njerve / Consumer Council
Autumn declares that In 2017, Tesla was the 24th most common counterpart in cases where people are asking for advice, so far this year, the constru is fourth in Elkjøp, Power and Telenor.
Communications advisor Nora Egenæs in Tesla, Norway, shows that Tesla has seen a significant increase in the number of cars on Norwegian roads.
"We are working hard to increase our service capacity, which will increase the number of employees and open a large service center in the Oslo area during the year." have completed and will continue to implement a number of improvements to our telephone services, "she wrote in an email to NTB
Most complaints about Elkjøp and Power
118 questions about the 29235 received this year, 4,219 of them apply to the purchase of used vehicles.The category of second-hand cars represents 14% of inquiries of the year
In comparison, the Consumer Council has received more than 36,000 applications in 2017.
– The expectations of used cars are slightly high.Also, not all sellers indicate the information that is available. They should provide .It is a bad match. area of preliminary investigations before buying, "says Høst to NRK
The phone is not waterproof, it is one of the things we complain about.
Photo: JON-FREDRIK KLAUSEN / NRK
Nearly a thousand investigations focused on ICT products such as mobiles and tablets. Most complaints about Elkjøp and Power
– It's enough that they have so much volume on their sales. The complaints concern everything that things are not working properly, that the quality was not as good as they thought or that the product was delivered too late, "said Høst