Contacted Enova when they cleaned the house: "We just feel cheated and cheated

The country around:(Nettavisen) The cohabitants Frank Ravn Hansen and Trine Sandberg had to renovate an old Swiss villa located in Spydeberg in Østfold. Among other things, they wanted to make the house energy efficient and contacted Enova in the hope of using the support programs provided by Enova (external link) for such measures.

– We contacted Enova and it was the stupidest thing we did. People should be aware that Enova only communicates the guidelines as to what it takes to get the support schemes. You can not afford what you should do, "Hansen told Nettavisen.

"We just feel cheated and deceived," he told Hus & Bolig, who had mentioned the problem for the first time.

– We are not familiar with this presentation. We are convinced that we are providing subsidies for sound energy measures and for good measures for which we do not provide subsidies, "said Espen Sletvold, communications advisor, Nettavisen.

– To find out what measures are best for individual housing in the context of a major rehabilitation, we recommend the owner to contact an energy consultant. Not all houses will agree on such an ambitious upgrade as we do, and this assessment should be part of energy consulting, "he said.

The expensive renovation

And that's exactly what Hansen and Sandberg did. The energy advisor cost NOK 10,000 (less than 5,000 with Enova support) and explained what he needed to get Enova support of 100,000 crowns for the modernization of the building's body (external link).

The cohabitant followed the list of the energy consultant:

• Old windows and doors have been replaced.
• The house was insulated outside the standard of the day and received a new garment.
• The roof has been completely renovated to accommodate an insulation of 30 centimeters.

In total, the renovation cost more than 3.4 million NOK. Just how much more cost to the energy efficiency of the house, I do not know Hansen, but the cost was great. Among other things, the couple had not taken the ceiling if it had not been included in the counselor's list.

An expensive element was also that Enova requires any installation by professionals, which has made the renovation more expensive.

"Some of the work could be done and save a lot of money.I find that Enova's support is mainly designed to stimulate the use of professional actors," Hansen told Nettavisen.

"We ask professionals to do what they have to do, we have to make sure that what we support is fine when we allocate public funds, we will not develop the leisure nekker, but the market. professional, Sletvold answers to Enova.

Expensive and difficult

One of the problems was that the housing structure was complicated and required the installation of a balanced ventilation, but without that, Hansen and Solberg had no Enova support.

"Enova does not specifically specify the requirements for balanced ventilation systems, but that housing needs to be upgraded to a defined energy level." All homes must be ventilated in one way or another. Another: A balanced ventilation system recovers the heat from the exhaust air, without this recycling it is very difficult to meet the demand for energy levels, "Sletvold told Enova.

The couple had to implement this measure to trigger support.

As a result, the couple paid 100,000 kroner for a balanced breakdown to generate the total support of 100,000 kroner. In addition, they received 20,000 people in support of the ventilation system (external link), which allowed them to land more than 20,000 people for the isolated ventilation plant.

– should have been for a single action

– In retrospect, I note that we first saw what individual measures we had received and that we had not opted for support for the modernization of the entire building. It's nice to wake up at home today. A heat pump warms the entire house, but we probably have not renovated the whole house and changed the roof structure, "said Hansen.

He thinks that Enova's support should have also reflected the size of the house to be modernized.

"Today, the same support is granted if the house measures 75 square meters or 300 square meters," he says.

Enova: – We try to be clear

"Enova seeks to increase the popularity of the right solutions to make them better on the market.Our task is not to provide support schemes to the measures that the owners would have always implemented.For this reason, for example, we no longer support air-to-air heat pumps, says Sletvold.

He says that most applications are approved.

"Enova approves about 80% of the applications, and those we do not approve do not meet the criteria of our website," says communication advisor Espen Sletvold at Nettavisen The cohabitant couple Sandberg / Hansen in Spydeberg is one of 20 % who were rejected in the first round.

"We try to avoid these unfortunate things by being clear on our website and with suppliers," he said.

"Why could Enova not further split support schemes so that owners are not forced to complete a whole series of measures before obtaining support?"

"Many people are isolating the walls and thanking you individually, our contribution to the energy upgrade is aimed at complete energy upgrades, we are doing both to produce good projects that will also help to professionalize the sector. with such projects that require high quality and implementation capacity.Sletvold believes that such an energy upgrade is not just about saving energy, but also needs to be taken into account when modification of the body of the building.

– Hansen responds that Enova requires that all work be done by professionals. In this way, the work is diverted. What do you think?

"We are asking professionals to do what they have to do, we have to make sure that what we support is fine when we allocate public funds, we will not develop the nekker hobby, but the professional market," he said. Sletvold.