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Tesla owners despair of eternal shop tails, but sales continue to rise. In a tax free electricity market, Tesla Motors Norway managed to sell 8,460 cars last year, divided by 44% Model S and 56% of the only expensive model X, by writing The financial newspaper.
The increase in 2016 – which was also a record year – has become terrific. Then, "only" was sold 3,841 Teslaer
However, the organization has a lot of trouble dealing with the many customers, especially in the aftermarket.
Many Tesla owners have waited up to six months for the simplest of repairs, and in many cases, the factory in the United States fails to deliver spare parts.
– Waited six months on a new windshield … still waiting. Crawl through. Can not they afford to make enough roads? I never felt that with another car. It's a windshield! "Writes a dissatisfied customer in the Facebook group Tesla Owners Club Norway
– It takes a period of 3 to 4 months to put the car back into service, write another one. 19659003] Tesla in the money jams – requests a refund of payment
Million sales on the bottom line quadrupled
Tesla Motors Norway AS reported this year revenues of 6,819 million NOK for 2017, up 2.858 million in 2016, according to the annual accounts of the company.
Total costs amounted to NOK 6,766 million, up from TND 2,827 million in 2016, giving the company an operating profit of NOK 52.5 million for 2017. [19659002] Profit before tax is established at 47.7 million NOK, against 20 million in 2016.
After a sharp increase In sales revenue came the annual result [19659002] Tesla Motors Norway operates in the form of imports and sales of Teslas cars, including service and sale of parts, accessories and equipment.
Tesla called on the carpet by the Labor Inspectorate
Disagreement among Norwegian drivers characterizes the prospects
In the winter Tesla promised to solve the problem and would employ more than 300 new workers By the time of writing, Tesla Norway had 38 active job offers on Finn.no, for a total of 247 positions. In essence, the company makes use of mechanics and service assistants, but also to section advisers and other service personnel.
– Norwegians have every reason to be dissatisfied with Tesla. We have trouble developing service centers, especially in Oslo, writes Elon Musk, Tesla's boss on Twitter
– This can be resolved quickly with mobile service vehicles.
Tesla flies in the service workers
– We work hard
Communication Manager for Tesla Norway, Even Sandvold is not going to deepen the actual size of the queues, but says they are working on the issue
– We are working hard with customer satisfaction every day of all stages, and is shown in the independent research project Norsk Kundebarometer 2018, where Tesla reached the fourth place among all industries. We are aiming for strong growth in service capacity this year, so that we can offer the best possible experience to all our owners across the country, "says Sandvold to Finansavisen
Tesla Motors Norway writes in its report investing in new service centers and charging stations in 2018, adding that the success of the Norwegian company will depend on the global success of cars globally.
The company of Tesla in Norway belongs to the Dutch company Tesla Motors Netherlands BV
(The article was first published on hegnar.no)
