Samsung Norway can not deny that Norwegian users are affected



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On Monday, we announced several American owners of the latest Samsung models that had become victims of a very regrettable mistake. Your mobiles sent random photos to people in their contact list without permission or notification.

Currently, only US users of Samsung said to have encountered the error, but we wondered if this could be something that also hit the Norwegians.

Therefore, we asked Samsung Norway about the number of injuries sustained in Norway, if anybody reported an error and if Norwegians are affected.

Samsung Norge will not respond.

A bit of new information

Here is all the answer we received from Samsung Norway, via his press contact to Geelmuyden Kiese:

Samsung has been working hard with the case in recent days and no problem has been detected in any machine – or software related to that. We continue to conduct surveys to make sure we get to the bottom of the case. We encourage all customers who have questions or concerns to contact customer service at phone number 216 29 099.

It is unclear whether the error is isolated for US users or if it is a major problem. Even with our specific questions about Norwegians being touched, it has not been tackled by Samsung. This is not a confirmation that there is a problem here in Norway, but there is no cancellation.

Stay safe

If you have a new Samsung mobile phone, Galaxy S9 and Galaxy S9 +, it may be desirable to disable access to the Samsung messaging application, as we l & # 39; We also recommended yesterday:

  • Settings> Apps> Samsung Messages> Permissions> Disable Storage

This will not allow your phone to retrieve pictures from your gallery or transfer them. This will make the application virtually unusable in practice, and you will need to use another email application, such as the default Google mail application or Facebook Messenger.

This may be redundant, but when it comes to private photos, it may be ok to be a little more careful.

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