[ad_1]
– We expect Tesla to look at its services to consumers, "said Pia Cecilie Høst, Head of Consumers' Consumer Dialogue.
Autumn adds that the Consumer Council currently has 39 complaints about the news It also says that many people have trouble getting in touch with the company's customer service and that many have complained of late deliveries.
In addition, the Consumer Council has received complaints about cars with technical problems
] In the fall, Tesla announced that in 2017, Tesla was the 24th most common counterpart in cases where people ask for advice, up to now, the automaker is fourth behind Elkjøp, Power and Telenor.
– This is a huge increase.There are other automakers topping the list, but that's natur el given the volume that they convert. In the case of Tesla, they are slightly higher than is natural in terms of sales, "said Høst
NTB attempted to comment on Tesla Norway, until unanswered.
Question about Used cars
] Inquiries about Tesla account for 118 of the 29,235 questions that the Consumer Council has received this year.Of 4219 of them apply to the car purchases of
The category accounts for 14% of all inquiries, while 10% of consumer councils compete for second-hand cars In many applications, the counterpart is another private person or a small car dealership.
– We recommend you request a status report or check yourself the car in a workshop before lighting it.Use contract.You can find contracts car and control points the for the purchases of cars to the council of consumption. Ask for the warranty if the car is under five, says Høst.
ICT and furniture
ICT products and furniture and accessories are of other categories The Consumer Council raises many questions. These two categories represent 1286 and 1222 consumer demands.
– You have five years warranty, but the mistake occurs after three or four years, it can be hard to complain because some parts of the cell phone do not last longer. For example, if you notice a moisture damage when you have repaired the phone, it is not enough to dismiss the error that was not present when buying your mobile phone Høst explains about ICT products
. and the mistake, she points out. (Terms)
[ad_2]
Source link
