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In the first half of 2018, the Consumer Council received 6.5 inquiries per 1,000 inhabitants of Troms. Only Oslo is the county that sends the most requests with 6.6 per 1,000 inhabitants
In total, the Consumer Council received 29,235 requests this year
A total of 4,219 consumers contacted the Consumer Council. It represents about 14% of all questions.
– We recommend that you request a status report, or check yourself the car at a workshop before turning it on. Use contract. Request a warranty if the car is less than five years old. This is what gives you good rights, writes Pia Cecilie Høst, consumer dialogue manager at the Consumer Council in a press release
. Just below, mobiles and tablets come with 1,286 requests.
– You have five years of copyright, but the mistake occurs after three or four years, it can be hard to complain because some parts of the mobile phone do not last longer. For example, by detecting damage caused by moisture when the phone is under repair, it is not enough to dismiss the error that was not present when buying your phone mobile.
Flight References
Norwegian is the airline that received the largest number of surveys during the first half of 2018.
– The Norwegian has been understaffed in the last two years in the summer holidays. This resulted in adjustments and cancellations. Norwegian represents an important and growing part of the complaints lodged with the Transport Appeals Board for aircraft. We think it's a shame that so many people have to bring the matter before the Air Appeal Committee, and we hope that they will be able to resolve earlier, written in the fall. .
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