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If you are shopping for a Oculus Quest 2 Today you might be wondering why the VR headset is nowhere to be found. That’s because Facebook is temporarily pulling the product from physical and online store shelves after receiving more and more complaints of skin irritation. The social media company also announced that once Quest 2 sales pick up, the entry-level level will double its storage.
Facebook pulls in sales “in response to reports of a very small percentage of users who have experienced skin irritation where the foam portion of the facial interface rests on the skin,” according to Facebook Reality Labs director Andrew Bosworth in an official statement. blog post. Facebook added that the recall is “in cooperation with the US Consumer Product Safety Commission (CPSC)”.
As part of the Oculus Quest 2 recall, the company will provide Oculus Quest 2 owners with a new silicone cover that fits over the existing headset.
Sales of Oculus Quest 2 will resume on August 24 with a few critical changes. In addition to including the default silicone face covering, Oculus will also offer 128GB storage in the entry-level Quest 2 model ($ 299). This cheaper version previously only offered 64 GB. A 256 GB model will remain at $ 399.
What to do with your current Oculus Quest 2
If you own an Oculus Quest 2, you can sign up to receive your free silicone face cover by going to the Oculus My Devices page. After signing in with your headset account, you should see a “Request silicone facial interface cover” option next to your headset.
Skin irritation problems surfaced for the first time in December 2020. At the time, Facebook said the issues affected about 0.01% of Oculus Quest 2 users. In May, Amazon removed the headset in several European stores, notably in the United Kingdom, France, Spain and the Netherlands.
“We hope the larger storage size will give people more flexibility to instantly access and manage more content on a single device,” Bosworth wrote, “while the new silicone cover will give people more ways to have a comfortable experience with the 128 GB and 256 GB Quest. “
The Oculus Quest 2 was released in October 2020. TechRadar reviewer said it was “one of the best VR systems available for beginners and seasoned VR veterans alike.” Compared to the original Oculus Quest, we praised the more responsive experience and higher resolution display.
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