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All Facebook services went offline for over six hours today, including the Oculus app, the Oculus Store, and the Oculus website.
UPDATE: Facebook services, including Oculus, came back online around 3 p.m. PT.
Owners of Oculus devices can still launch apps that are already installed, except for apps that use Oculus Cloud Storage.
The problem started around 8:45 a.m. PT. It appeared to be linked to the Domain Name System (DNS), the semi-decentralized global system that maps human-readable domain names (such as oculus.com) to the associated IP address of the server they belong to. Any attempt to access facebook.com or oculus.com domain names returned NXDOMAIN, the error for domains that do not exist.
Technical Director (CTO) Mike Schroepfer blamed for “network problems” but did not go into details.
Cybersecurity journalist Brian Krebs claims a trusted source told him the outage was caused by a routine Border Gateway Protocol (BGP) update that went wrong and prevented remote users from rolling back the changes. New York Times reporter Sheera Frenkel said Facebook employees were unable to physically access some buildings because badges were not working to open doors.
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