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OnePlus has issued a statement on the "phantom contact" issues reported on the OnePlus 7 Pro, claiming that it plans to release an update in the coming weeks to solve the problem. The specific problem occurs when the screen saves the entry when it has not been touched. The phone will appear as controlled by someone other than you. The problem mainly occurred while using the CPU-Z application, although some reports have occurred elsewhere in the system. Turning off the phone's NFC radio seems like a temporary solution, if it's less than ideal, until OnePlus officially fixes it.
In addition, OnePlus stated that it was aware of "limited reports" regarding other touch screen issues, including a lack of tactile feedback at the corner of the screen. The company also announced the release of an update to solve this problem, but did not specify when.
The OnePlus 7 Pro is one of this year's most impressive phones, with excellent performance, a high refresh rate screen and a price tag that is several hundred dollars lower than comparable devices. But all these things are of little importance if you bought the phone and the touch screen does not work as it should. OnePlus has every interest in having these issues resolved as quickly as possible.
Complete statements on both issues are provided below.
Ghost Taps:
We have received a limited number of user reports describing their encounter with the experience of "phantom cocks". Our team has been working hard to identify these cases and we will be releasing a firmware update in the coming weeks.
Other problems of touch screen:
OnePlus is aware of limited reports on this issue and we will issue a software update to resolve it.
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