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The Microsoft Outlook.com service has been the subject of fairly serious hacking in recent weeks. For the first time, Microsoft has confirmed to Techcrunch that its email service has been compromised for months, with hackers accessing e-mail objects and the names of people in conversation in certain Outlook.com accounts.
However, following a new report posted on Vice's motherboard website, revealing that hackers were able to read email content, Microsoft was forced to change positions.
Microsoft underestimated the scale and severity of the violation in its initial statements that the content of the email was not compromised. We confirmed that the content of the email was readable, abused and used for SIM card exchange.
– Jason Koebler (@jason_koebler) April 14, 2019
Microsoft has confirmed to the motherboard that it has sent violation notification emails to Outlook.com users whose emails had been read by hackers. The company added that it was only 6% of the users affected by the hacking. "We solved this problem, which was affecting a limited subset of consumer accounts, disabling compromised credentials and blocking authors' access," Microsoft spokesman told Motherboard .
The hacking is apparently the result of hackers accessing the customer support account for Outlook.com, a tool that gives help agents full access to Outlook.com emails. "Microsoft, like many other technology giants, has the ability to scan or read users' messages. In 2014, Microsoft looked at the email account of a French blogger to identify a leak in Windows 8, "the motherboard report said.
According to a Motherboard source, hackers had access to this compromised support tool for at least six months, until Microsoft spotted it in late March. The Redmond giant disputes this assertion, claiming that the violation occurred from January 1, 2019 to March 28, 2019. Be that as it may, it's not a good idea for Microsoft and the courier service considered the one of the best alternatives to Gmail from Google.
Further reading: Cybersecurity, Hack, Outlook.com
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