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The Grab pickup service maintains that there is "no overload" on its routes, following an injunction from the LTFRB (Franchising Land Regulatory Board) imposing a fine on it. 10 million pesos to overcharge customers. 19659002] According to Leo Gonzales, Grab's director of public affairs, the LTFRB's ordinance has no basis.
"There is no overbilling since Grab shows fixed and initial rates before reservations are confirmed," says Gonzales. the decision of the Commission and we will appeal to protect the carpool industry in the country. "
The LTFRB stated earlier that Grab should reimburse its passengers for loading P2 per minute into their rides.
READ: LTFRB orders Grab to pay P10M for overcharging customers
Gonzales, however, defended Grab's tariff system, citing as the basis for the 2015-011 order of the Ministry of Transportation (DOTr). Gonzales said the order authorizes the transport network companies to set their own tariffs
Gonzales stated that the LTFRB can not render this order invalid.
"LTFRB does not have the power to declare invalid the DOTR order. Only the courts, and not the LTFRB, can rule on the validity of an order, particularly that issued by DOTr, which has direct supervision and control over the LTFRB. "19659002] According to Gonzales, Grab had repeatedly discussed his tariff system with the LTFRB
" We also received an email response from the President's Office [of the LTFRB]. No concerns were raised by the board of directors at the time, "he said. / Muf
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