Biedronka comments on the introduction of "No shooting" signs and blocked fire doors



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In recent days, the media reported that in some stores in Biedronka, the equipment for evacuation or fire fighting was blocked by goods. Social media and the editorial team take pictures of goods and promotional material placed in a way that causes concern.

Journalists from "Wyborcza" checked the incoming signals "on the ground" and found that many reports overlapped the truth

 Biedronka Store in Lublin at ul. Szerokie Biedronka store in Lublin at ul. Szerokie Tomasz Body³

 Some Biedronka Stores Have a Problem with the Placement of Goods Some Biedronka Stores Have a Problem with the Placement of Goods Source : Wykop

  One of Biedronka's Shops One of Biedronka's Shops Source: Wykop

At the same time, other reports appear with these reports. New plates appeared in Biedronka's stores. There is a camera icon barred on them and a description: "No filming and filming, no products and prices."

Firefighters know the problem – breaking the law threatens to close the facility

One of the trench users reported a problem in the state fire department. He received an answer in which we read:

The Commander-in-Chief of the National Fire Service is aware of the violation of the fire regulations in commercial installations, including the settlement of emergency exits and evacuation routes with pallets or goods wagons

The Commander-in-Chief of the National Fire Service also indicated that the regional units of the Guard had already received instructions last year to pay special attention to this question. He also warned that successive omissions could even lead to decisions prohibiting the continued operation of certain facilities.

Biedronka explains: There is no new prohibition. Promises training

We decided to ask Jeronimo Martins, the owner of Biedronka, for both numbers

Arkadiusz Mierzwa, head of corporate communications at Jeronimo Martins Polska SA explained to us that the network has not recently introduced a new ban on photography.

On the contrary. Guided by the position of the Office of Competition and Consumer Protection regarding the possibility of taking pictures in the stores, we clearly communicate to customers and to our employees that in the Biedronka chain store you can take pictures of products and their prices. On the other hand, the general ban on photographing – which excludes products and their prices – for a long time – is related to the right to protect the image of our customers and employees and to protect the security systems . New graphics, which we are gradually putting into stores, have a link solely and exclusively to UOKiK's recommendations

– said Mierzwa.

We also received two proofs that the ban to photograph under the current framework it is in force in Biedronka stores for some time – it was placed on a plate with opening hours . The appropriate icon is visible in the lower left corner.

  A plaque with hours of opening and a new bar prohibiting photography. A plaque with opening hours and a new bar prohibiting photography. Source: Biedronka

Also read: New type of messages in the Biedronka chain. This is a response to market changes.

The network also raised the issue of emergency evacuation. The company promises to conduct additional training in this area.

We emphasize that the safety of our customers and employees, including their fire safety, is our highest priority. In order to raise the awareness of all the employees of our network to the importance of this problem, we are conducting many actions. For example, last year we organized 1,188 training courses in the field of fire safety, of which a total of 20161 employees. We are open to cooperation with various state institutions, also in the field of fire safety, but in principle we do not publicly publish our relations with such institutions

– we read in the statement sent to us. 19659002] ***

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