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Clerical Chaos
The viaTOLL system is 40 different applications, 9 billion new records, stored in databases each year, 200 servers, 20 interfaces, double links with each of the 964 portal frames currently in service on Polish roads and a transactional system. without interruption (any break is a loss for the state budget)
If the operator who takes over the system must undergo the same rigorous quality control as the current one, he will have to prepare 23 different financial reports every day, to meet 31 key indicators efficiency and prepare new doors to operate in a very short time after the decision of the Ministry to launch a toll system on a given road (hundreds of pages for each guardian!), connections, etc …
access to the basic documentation without which the process p
Logically speaking, since the flow of documents between two offices is incorrect, no procedure having been announced for key services (the implementation of which does not last several days), the prospect of a smooth recovery of the toll system it away from the Inspectorate
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