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Mid-range Galaxy A series handsets and Samsung’s budget M-series smartphones have been hit by an unidentified flaw that freezes them and causes them to restart on their own, reports SamMobile.
Samsung has yet to comment on the issue. Some affected owners have been urged by Samsung service centers to replace their motherboards, which costs more than $ 100. It’s also worth mentioning that the devices are powered by Samsung’s Exynos chips.
That’s not to say the issue reflects an issue with Samsung’s processors. It could also be a software problem. At the moment, nothing seems to be working including a factory reset, so hopefully Samsung gets there soon.
Samsung’s renewed focus on mid-range phones has helped it keep sales afloat lately. A problem like this is the last thing a business would want, especially in the second largest smartphone market in the world.
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