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Apple confirmed in an internal document, distributed to its authorized service providers, that there is a new protective membrane under the third generation butterfly keyboard to prevent the entry of waste .
This is the first time that Apple recognizes that the third edition of the keyboard attempts to correct reliability and design issues. Since 2015, the company offers the butterfly keyboard in the MacBook, but since the launch, several users complain of problems such as keys that do not respond or double keys
This document is not public but has was obtained by MacGeneration and MacRumors. that "the keyboard has a membrane under the keys to prevent debris from entering the butterfly mechanism.The procedure for replacing the spacebar has also changed compared to the previous model."
When Apple introduced the update of the MacBook Pro, he said that the keyboard had been revised to provide a quieter typing. IFixit discovered that the company had added thin layers of silicone that did not exist before.
But Apple did not want to say publicly that there was a problem of reliability in the previous MacBook and MacBook Pro 12-inch.
In early May, Apple was sued by users who bought MacBooks and, at some point, some keys did not work. The lawsuit stated that the company knew of this defect, but never repaired it.
However users must be aware because the new keyboard with the layer Protection is not part of the free replacement program that Apple was forced to announce for previous generations . This means that if you bring a MacBook Pro 2016/2017 with keyboard problems, it will not be replaced by the new version with the protective silicone.
Indeed, the third-generation keyboard is unique to the MacBook released in 2018,
In this case, the question remains: will Apple replace problematic keyboards with another with the same fragility ? Or has the company found a way to solve the problem of first and second generation parts once and for all?
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