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The National Authority of Civil Aviation will have a team of inspectors in Porto and a prevention team in Lisbon, as part of Ryanair's European crew strike, to be held on Wednesday and Thursday in Portugal.
Civil Aviation (ANAC) "has a team of prevention inspectors, if necessary, for Lisbon.There will be a team of inspectors in Porto", said the regulator of civil aviation, following questions from the agency Lusa
As part of its powers, the authority stated to have maintained close contact with his Irish counterpart and to have requested "information to the carrier to ensure reliable and timely information on canceled flights".
"The guidelines were reiterated the information to be provided to passengers, the assistance to which they are entitled, as well as the assurance that the carrier's website is accessible to all those who wish it [19659003] The regulator recalled that in previous situations "the inefficiencies of the site" of the Irish airline low cost and that, after a direct intervention of the regulator, were corrected
Passengers must complain on the company's website and if they do not respond within six weeks or if the" answer is not not satisfactory "", they must file a complaint with all items to the ANAC at the address [email protected]
The regulator also recalled that passengers may receive written information on their when the flight delay is greater than two hours, "overbooking" and flight cancellation are denied.
The flight cancellation rule is a compensatory payment, except when transposing.
In these circumstances, there may be "political instability, bad weather, or risk to safety," says the ANAC on passenger rights.
ACT is declared "ready to intervene, if necessary", on the 48-hour strike in Portugal, Spain and Belgium and 24 hours in Italy.
ACT official source reported that the entity "is monitoring the situation of the planned strike on July 25th and 26th and ready to intervene, if that proves necessary".
About the previous stop of the cabin crew of the national bases, during the Easter period, the same source informed that ACT expected "additional information requested, after which it would conduct its analysis and conclusion of the inspection intervention. "
In the March 29, 01 and 04 April strikes, ACT conducted "inspections" at the airports of Lisbon, Porto and Faro to "verify the existence of alleged irregularities in the replacement of workers. striking."
European cabin crew unions decided to go ahead for the strike to demand the enforcement of labor laws of their countries, and not the Irish, as well as the recognition union representatives and the same conditions for workers subcontracted by the agencies Workforce and Crewlink
In the strike, Ryanair (19659003) The company estimated that cancellations could affect up to 50 of the 180 daily flights at to and from Portugal (27%).
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