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Currently the company is studying the failure in Samsung Messages and guide users to disable the application function
Some Samsung users complain that their smartphones have sent out random photos and messages to contacts due to a fault Samsung Messages. First inscriptions on the Reddit
– Internet discussion forum – and in the official channels of the company, the problem includes devices like Galaxy S9 and Galaxy Note 8.
Read also: Samsung launches an application that helps the user to save mobile data consumption
According to the users of the Reddit
, his Galaxy S9 + sent the whole photo gallery to a friend in the middle of the night while sleeping. The post on the alleged accidents on Samsung Messages
indicates that even though there was no evidence of photo sharing in the courier application, the posting appeared on the records of the T-Mobile operator.
In addition to multimedia files, it seems that text messages were also affected by the problem. In one of Samsung's channels, a user said that Samsung Messages had bugs after an update of the RCS service of the T-Mobile operator
, which makes text messaging closer to application conversations like WhatsApp, with indicators that the message has been read and typed, for example.
Read also: Meet Bixby, the personal assistant focused on Samsung smartphones.
In this way, netizens pointed out that the problem is actually the operator, while others point to Samsung as the head of the bug
. Faced with speculation, the portal Gizmodo
United States have contacted T-Mobile and the company said it was not a problem and advised users to contact Samsung.
Samsung, in turn, sent a statement to ] The Rod
saying that he is already aware of the reports on the bug
and that the company is investigating the events. In addition, the company has informed that other devices of the brand may have been affected by the problem.
Read also: How to use Samsung Pay, the service that gives up the use of credit card
How much is still known about the problem, for the moment, what can be done to protect itself from failure in Samsung Messages
is to go to the application settings and revoke the ability of the platform to access mobile storage, ie the gallery with photos and videos.
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