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The Blancco company recently released a report entitled State of Mobile Repair and Safety, which reveals the most problematic Android device brands and the most difficult iPhone models.
Let us know what are the most common problems.
No big surprises, the iPhone 6 and the iPhone 6S are the most troublesome. Top of the Top 10, the iPhone 6 with a failure rate of 22%, followed by the iPhone 6S with 16%. At the end of the TOP TOP for the "recent" iPhone X with a failure rate of about 3% as well as the iPhone 8 Plus.
What are the most common failures?
Regarding the flaws, although the rates are low, the most problematic about iPhones is about communications. Bluetooth comes first with 9%, followed by Wi-Fi with 8% and headphones.
Android smartphones continue to dominate the market with a rate of 60%. However, apart from popularity, Android smartphones are also the most failing, compared to Apple devices with iOS. According to the report, the overall crash rate on iOS devices is 15.2%. At the level of devices with iOS, it is the Asian customers who have the most complaint (87%). In Europe, the complaint rate has reached 44% and in North America only 14%.
The full report can be downloaded here. As for Android, you can see here the findings that reveal that Apple devices continue to have fewer defects compared to Android devices.
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