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By Patrick Dane, Friday 13 November 2020 16:32 GMT
Reports are coming in that the PS5 has a bug that requires a factory reset to be fixed.
Word is spreading that Sony’s new PS5 might have a bug that interferes with downloads. There seems to be a chance that you will get stuck in an error loop while downloading games that is preventing you from accessing a title.
Three IGN staff encountered the problem. When a game is first set up for download, it may be stuck with an error or a “Waiting to download” message. When expanded, the user is prompted to reference the Downloads menu, which is empty. This leaves the download in limbo as players cannot cancel the download or invite it to start.
The report says this happened with two copies of Call of Duty: Cold War Black Ops, which also experienced a bug that disables PlayStation controllers. However, it should be noted that this also happened with a copy of Godfall.
It also affects Twitter users who encounter the bug, especially on Black Ops Cold War.
@Treyarch cannot download the PS5 version of Cold War. Simply say “waiting to download”. Please help.
– cws (@cws_dp) November 13, 2020
@ATVIAssist Hi, I am unable to access the PS5 version of the game. It says pending download but nothing is working! pic.twitter.com/L9NopfnOVj
– Sai Siddharth (@Super_Sidi) November 13, 2020
@ATVIAssist I started downloading Cold War on PS5 only to realize that there was a specific PS5 version and I was downloading the ps4 version. I tried to download at the same time and now I can only use the ps4 version as the ps5 version says queue for download 0%
– SteppedCoyote (@SteppedCoyote) November 13, 2020
The current fix for this problem appears to be factory reset your PS5. This will cause you to delete everything from your console, so it’s less than ideal. Hopefully a fix will be found soon.