Cooktops pose a risk of burns and fire, but the recall notice does not explain how cooktops light up. The glass cooktops were manufactured from December 2016 to July 2019 and sold in Lowe's, Home Depot, Best Buy and other stores from March 2017 to August 2009.
Whirlpool reported receiving 133 reports of cooktop ignitions, resulting in 14 reports of fire or heat damage. Two cases of minor burns have been reported.
People who have these cooktops at home should contact Whirlpool to arrange free installation of a replacement cooktop. They are also asked to turn off the cooktop at the breaker and not to leave empty cookware or flammable material on or near the cooktop.