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Last year, when the Galaxy Note 9 was launched, I bought it through the Samsung upgrade program because I tend to buy the new Note devices every year, which seemed to be the most reliable way to perform annual upgrades. In fact, this is one of the worst ways to buy a Samsung phone and offers no value compared to the full purchase of your phone.
After spending a few weeks with the Galaxy Note 10 Plus, I passed the eligibility date. You need to make 12 months of payments to upgrade and upgrade to Note 9. There are some reasons to do this. many reasons to ignore this year's upgrade. Since I've already paid more than 50% of the grade 9, upgrading to grade 10 plus will represent a significant cost and I will not move.
Also: Samsung Galaxy Note 10 Plus vs Note 9: Is it worth the upgrade?
Let's go into the details of the Samsung upgrade program and why I think this is not the best choice for most people.
- The trade-in value is equal to the price paid: I currently have to pay about $ 450 on the note 9 and this is the value that Samsung offers me on the note 9 to upgrade. So there is really no added value to this program since I only finance the full price of the new Note 10 Plus, as I did with the 9. Also, if I wait a few months before performing the upgrade, Samsung offers only one credit corresponding to the outstanding amount, making the program even less interesting.
- Launch promotions: When Samsung launches a new phone, it adds many gifts and increases the value of recovery of existing phones, often beyond what you could sell yourself. Although Samsung currently gives me only $ 450 for ticket 9 as part of the upgrade program, it offers $ 600 if ticket 9 is redeemed with a funded or full purchase. So, by paying for it and exchanging it, I could see a $ 150 advantage over the purchase of Note 10 Plus. These recovery values change all the time, so this transaction is likely to change, but shows how one can be patient and take advantage of introductory offers.
- Unclear processAfter visiting the Samsung Upgrade Program website, log in to your Samsung account to check your eligibility. However, no matter how many times I logged in successfully, nothing in the website was changed to indicate that I met eligibility and there was no instruction specific about how to order a new device and support referral of the note 9. There was also no confirmation of the value of my note 9. I opened a chat with a representative of Samsung who was able to provide me value, but not much else. I immersed myself in the terms and conditions of the program to find that you just ordered the phone via Samsung Financing, accepting the total cost and monthly payment terms, and then returning the phone from which you are upgrading. Samsung will then check by phone that you have sent and if this is acceptable, it will adjust Samsung's monthly payment. All these unknowns and hopes are a little annoying and I doubt that people spend as much time as me trying to understand how the program really works. Samsung needs to update the program process to make the operation of the program perfectly clear, while providing users with information on the total amount and possible payments if the device you are returning is in perfect condition.
- No accidental damage coverage: Many people use Apple's iPhone upgrade program. This advanced program is one of the reasons why I envisioned the Samsung program for my note 9. The iPhone program includes AppleCare +, which is of great value because you will not lose your investment if your phone breaks. Samsung should consider including its Protection Plus coverage for those enrolled in the program.
- External financing service: When your credit is verified and you open a new bond, your credit is affected. Samsung currently uses TD Bank to fund the program. There is currently no interest and everything is fine over the last year, but you need a separate account and an ID to view your status and payment history, c & d. Is therefore another tool to manage.
Overall, the Samsung upgrade program is not much different from buying your phone through the financing option. In fact, everything is a little clearer with the financing option. Since Samsung phones do not retain their value, unlike the iPhone, your best strategy if you want a brand new Samsung is to take advantage of launch special offers or operators. If you are ready to wait a few months, the price of Samsung's flagship products will decrease. Better yet, buy the phone from the previous year from an operator, Samsung or Swappa, and save about half the price with very little compromise on features.
Also: Here's why Samsung's Note 10 is such a boring upgrade
Since I prefer to watch video content on the OnePlus 7 Pro, not to mention all the other positives of this phone and my Note 9 does everything I can ask in a device Note, I keep my Note 9 and in passing the 10th grade this year. I will never use the Samsung Upgrade Program again.
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