3730 federal and local UAE services are available online



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The number of online services provided by the UAE has reached about 3,730 federal and local government services via the Internet through the country's official portal, reflecting the state's progress in the area of ​​smart government. has contributed to its position as world leader in this field.

Electronic services

With respect to the most used electronic services in 2018, the number of traffic violations completed electronically rose to 4,936,040 transactions, while the renewal of a work permit and a work contract / work permit out of the country amounted to 1,381,095 transactions and the number of vehicle owners renewed to 987,194 transactions. 964,381 transactions, while 751,762 identity cards were renewed, according to the Emirates press agency.

The year 2013 has been an important turning point for the UAE in implementing intelligent services after the launch of the smart government initiative to provide services to the public very quickly and in line with the developments in the world.

The official portal of the federal government

The list of electronic services in the main sectors of the UAE, according to statistics published by the official portal of the Federal Government, which has 16 sectors, each with dedicated links to provide all services to customers.

The list of sectors includes electronic services in health care – the Ministry of Health and Community Protection, educational services – the Ministry of Education and the services of the Ministry of Community Development and electronic services in personnel affairs – the Department of Human Resources and Emiratization and the services of federal government employees – Federal Authority for Human Resources Government.

The sectors also included the electronic services in financial affairs – the Ministry of Finance and others for business services – the Ministry of Economy and Electronic Tax Services – the Federal Tax Commission and the environmental protection – the Ministry of Climate Change and Environment and electronic services in the fields of energy and industry – the Ministry of Energy and of Industry.

Intelligent entry system

For its part, the Ministry of the Interior provided all electronic services related to trafficking, licensing, criminal security, penitentiary and penitentiary institutions and civil defense, as well as electronic services related to visas, visas and residence – Federal Authority for Identity and Citizenship and Electronic Services for Travelers Abroad and Abroad – Ministry of Foreign Affairs and International Cooperation.

It should be noted that the use of some electronic services requires prior registration in the intelligent access system. Note that these services are characterized by a number of features that allow customers to download documents, save the request for submission at any time, as well as the possibility of a digital signature on documents and forms.

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