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After announcing the launch of its Galaxy Fold smartphone in South Korea, Samsung suddenly gave in to the launch of the smart phone and sent a letter of apology to the pre-ordered.
According to Sky News Arabia, device sponsors, who cost up to $ 2,000, received a message regarding the cancellation of the phone launch ceremony, which was to take place "Friday" in South Korea.
"We are keen to make the most of this revolutionary technology, and that is our top priority," the company said in a message.
Samsung said that it had decided to take more time to reconsider the "consumer experience" in every respect. That's why, unfortunately, we decided to cancel your pre-orders. "
Making this decision was not easy at all, but it was the best thing the company could do.
The company decided to award compensation of 250 USD to each person who pre-ordered the device, which can be used in the form of a balance in the Samsung "Samsung" store.
Samsung has allocated compensation, described as "generous", "in recognition" of the patience of users who waited months to get the folding device.
The US "Forbes" website believes that the decision does not make sense, as the delivery of the phone in Europe will actually begin, in just two weeks, raising the question of what can be done in this narrow time.
The company postponed the launch of the "Galaxy Fold" in April after reports that the phones broke a number of people who tried the phone.
The reporters who received the phones said that the folding screen had turned black before it closed.
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