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According to technical reports, those who requested ApparatusThey received a message regarding the cancellation of the phone launch ceremony scheduled for Friday in South Korea.
The company told its customers, in a letter, "We want to make the most of this revolutionary technology, which is our top priority."
She added Samsung They decided to take advantage of the extra time until they reconsidered "Consumer Experience" in all respects. That's why, unfortunately, we decided to cancel your pre-orders ".
Making this decision was not easy at all, but it was the best thing the company could do.
The company decided to award an allowance of 250 USD to each person who pre-ordered the device. "Store" For Samsung.
And allocated Samsung This compensation is described as "Generous", "In Recognition" Patience for users who waited months to get the folding device.
A site said "Forbes" The US decision does not make sense, because the delivery of the phone in Europe will actually start in two weeks, which raises the question of what can be done in this margin of reduced time.
The company has been slow to put in place "Galaxy Fold" last April, after reports that phones broke a number of people who tried the device.
The reporters who received the phones said that the folding screen had turned black before it closed.
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According to technical reports, those who ordered the device, which costs up to $ 2,000, received a message regarding the cancellation of the launching ceremony, scheduled for Friday, in South Korea.
"We are eager to make the most of this revolutionary technology and it is our top priority," said the company to its customers in a letter.
Samsung said that it had decided to take more time to reconsider the "consumer experience" in every respect. That's why, unfortunately, we decided to cancel your pre-orders. "
Making this decision was not easy at all, but it was the best thing the company could do.
The company decided to award compensation of 250 USD to each person who pre-ordered the device, which can be used in the form of a balance in the Samsung "Samsung" store.
Samsung has allocated compensation, described as "generous", "in recognition" of the patience of users who waited months to get the folding device.
According to the "Forbes" website, the US decision makes no sense, as the delivery of the phone to Europe will actually begin in just two weeks, raising the question of what can be done in this narrow time.
The company postponed the launch of the "Galaxy Fold" in April after reports that the phones broke a number of people who tried the phone.
The reporters who received the phones said that the folding screen had turned black before it closed.
